Scratch Disks are full: You may have wondered what a virtual memory disk is and why you can’t open Photoshop due to a virtual memory disk error. The error displays the message ” Photoshop could not be started because the virtual memory disks are full .”
In addition, similar errors such as ” your request cannot be completed because the virtual memory disk is full “, ” the type tool cannot be used due to the virtual memory disk being full ” also teases users Photoshop users when they try to cut an image or do some kind of editing in Photoshop.
Photoshop could not be started because the virtual memory disks are full
In this post, you will learn what a virtual memory disk is and how to fix the error that Photoshop stopped working because the virtual memory disk is full-on both Mac and Windows computers. Fortunately, there are solutions that will end this problem permanently.
Why does Photoshop say my Scratch Disks are full?
Change / Increase virtual memory disks
Clear your Photoshop cache
Delete temporary files
Erase disk space
Defragment your hard drive
Increase the RAM allowed by Photoshop
Why does Photoshop tell me that my Scratch Disks are full?
A virtual memory disk in both Mac and Windows computers is the hard disk used by Photoshop as virtual memory for temporary files when the computer does not have enough RAM for temporary files. When you open heavy files or large projects in Photoshop, there could be a lot of temporary files. When the RAM and virtual memory disk run out of space for Photoshop temporary files, the error “internal memory disk is full” will start to appear.
It is likely that some of you have noticed that Photoshop shows the Scratch Disks are full error even when there is still space available on the computer. That’s because not all of the available space on your hard drive has been allocated to the virtual memory disk for Photoshop.
To fix the error that the Photoshop virtual memory disk is full-on Windows or Mac computers, there are two main types of solutions: one is to clean the virtual memory disk to free up space, another is to allocate more space to the disk than virtual memory for Photoshop. Below we will explain the specific steps to solve these errors.
Change / Increase virtual memory disks:
Since the storage unit is being used as a virtual memory disk for Photoshop and it is full, you can change the settings on this virtual memory disk to allow Photoshop to use more memory space. You can even change the virtual memory disk to another storage unit with more space, or select multiple storage units and configure them as virtual memory disks. Here we’ll explain to you how to do it.
If Photoshop is currently running, go to “Preferences”> “Virtual Memory Disk” You will see all available storage drives on your computer. Select another storage unit with more space or mark multiple storage units to configure them as virtual memory disks. Click “Choose to save changes.
Virtual Memory Disk Preference
If Photoshop can’t open, start Photoshop and at the same time hold down the CMD + OPTION keys on Mac ( CTRL + ALT keys on Windows), which will open the following Virtual Memory Disk Preferences menu. Select another disk for the first virtual memory disk or add another drive such as the second/third/fourth virtual memory disk. Click on OK.
Open Virtual Memory Disk Preference with Shortcut
Do not use a removable storage drive as a virtual memory disk.
To ensure you get the most out of Photoshop on your computer, we recommend selecting a fast storage drive as a virtual memory disk to avoid using a system storage drive on your Windows or Mac computer.
Now restart Photoshop, the program should start and work normally without showing errors.
Clear Photoshop cache:
Some users found that clearing the Photoshop cache helps fix the virtual memory disk full error. Photoshop allows you to delete the data from the cache memory from the “Edit” menu
Step 1 . In Photoshop, click “Edit”> “Delete”
Step 2. There are four types of caches that you can remove
Step 3. Select one of the caches (undo, clipboard, history, video cache) to remove them. Or click “All” to remove all cache types.
Purge all cache:
If a cache item is highlighted, it means that this type of file does not exist on your computer.
You should know that once you have cleared the Photoshop caches, you will not be able to recover the previous versions of any of your projects. If Photoshop can’t be opened because the virtual memory disk is full, you can clear the Photoshop cache with a cleaning tool.
If you are using Photoshop on a Mac computer, FonePaw MacMaster can help you clear caches of various applications without opening them. Run MacMaster, Click “System Trash”> “Scan”. Select “Application Cache”> “Photoshop” and clear your cache.